Question 1

How do I open a child support case?

Accepted Answer

Apply free through your state's Child Support Services agency — online, by mail, or in person at the local office. The agency establishes paternity if needed, locates the other parent, calculates the order, and enforces collection through wage garnishment, tax intercepts, and license suspension. You don't need the father's cooperation to open a case.

Question 2

What if the father isn't paying?

Accepted Answer

Report non-payment to your state Child Support Services agency — they have enforcement tools you can't access alone, including wage garnishment, federal/state tax refund intercepts, passport denial, driver's license suspension, and contempt prosecution. Keep your contact info current with the agency so payments route to you correctly.

Question 3

Can I get child support if we were never married?

Accepted Answer

Yes. You first establish paternity — voluntarily through an Acknowledgment of Paternity form, or through a court-ordered DNA test if the father disputes it. Once paternity is legal, the court issues a support order based on his income. The state agency handles the whole process at no cost.

Question 4

What if my support order is too low?

Accepted Answer

File a Motion to Modify with the court if there's been a substantial change — his income went up, your costs went up, custody time changed, or it's been 3+ years since the last review. Your state Child Support agency will do a free review every 3 years on request. Modifications aren't retroactive, so file as soon as circumstances change.

Massachusetts Child Support Enforcement Division

Contact & Details

More Child Support in Massachusetts