Best Custody & Visitation in New York — 13 resources

About Custody & Visitation for Women

Custody and visitation cases for women are handled in state and county family courts under each state's 'best interest of the child' standard. Mothers seeking sole, joint, or primary physical custody can use free self-help centers inside most courthouses to file petitions, parenting plans, and modification requests without an attorney. The ABA Commission on Domestic & Sexual Violence and the Women's Law Project track state-by-state custody trends, and organizations like the Battered Mothers Custody Conference advocate where abuse intersects with custody. This directory combines official state court self-help portals, county family law facilitators, women-focused family law firms, and maternal advocacy organizations.

Custody & Visitation in New York

New York has separate Family Court (for custody, support, paternity, DV) and Supreme Court (for divorce) systems. NYC's Family Court operates in all five boroughs. The Office of Child Support Services runs enforcement. NYC, Buffalo, Rochester, Yonkers, and Syracuse are the major metros. Legal Aid Society of NYC, Sanctuary for Families, NYLAG, and the NYS Coalition Against Domestic Violence serve women.

13 Resources

1. New York Courts — Family Law Self-Help — Free

New York Courts — Family Law Self-Help is the go-to family-law resource in the New York area for custody, parenting time, paternity, and modification matters. Call (646) 386-5700 to start intake or ask which services you qualify for. Open Mon-Fri 9am-5pm — confirm by phone before driving in. Free of charge for women meeting income or program eligibility.

(646) 386-5700 · 60 Centre St, New York, NY 10007 · Mon-Fri 9am-5pm · Visit Website

2. NYC Family Court — Free

Based in New York, NYC Family Court supports New York women navigating custody, parenting time, paternity, and modification matters. Reach the team at (646) 386-5200 to schedule a screening. Service hours run Mon-Fri 9am-5pm; ask about after-hours options if needed. Services are offered at no cost to women who meet program criteria.

(646) 386-5200 · 60 Lafayette St, New York, NY 10013 · Mon-Fri 9am-5pm · Visit Website

3. Legal Aid Society — Family Law — Free

Based in New York, Legal Aid Society — Family Law supports New York women navigating custody, parenting time, paternity, and modification matters. Reach the team at (212) 577-3300 to schedule a screening. Open Mon-Fri 9am-5pm — confirm by phone before driving in. No fee for eligible women, with intake handled confidentially.

(212) 577-3300 · 199 Water St, New York, NY 10038 · Mon-Fri 9am-5pm · Visit Website

4. Westchester County Family Court — Free

Westchester County Family Court works with women across New York on custody, parenting time, paternity, and modification matters. Dial (914) 824-5500 for an initial conversation about your situation. Service hours run Mon-Fri 9am-5pm; ask about after-hours options if needed. Services are offered at no cost to women who meet program criteria.

(914) 824-5500 · 111 Dr Martin Luther King Jr Blvd, White Plains, NY 10601 · Mon-Fri 9am-5pm · Visit Website

5. NY State Bar Association — Lawyer Referral

NY State Bar Association — Lawyer Referral is the go-to family-law resource in the Albany area for custody, parenting time, paternity, and modification matters. Dial (800) 342-3661 for an initial conversation about your situation. Available Mon-Fri 8:30am-5pm; the team can answer questions about documents and timing. Fees may apply — sliding-scale, insurance, or self-pay options are typically available.

(800) 342-3661 · 1 Elk St, Albany, NY 12207 · Mon-Fri 8:30am-5pm · Visit Website

6. WomensLaw.org — Custody Information — Free

Comprehensive state-by-state custody and visitation legal information specifically for women, written in plain language by attorneys. Access the resource library, directory, and any helpline information directly at the website — no account is typically required. Useful for mothers and families who need vetted, plain-language information on custody petitions, visitation schedules, child support, paternity, and protective orders. Available online 24/7 — free for qualifying women.

Nationwide · Online · Visit Website

7. ABA Family Law Section — Find a Lawyer — Free

American Bar Association family law section with attorney directory, public resources, and custody guidance. Access the resource library, directory, and any helpline information directly at the website — no account is typically required. Useful for mothers and families who need vetted, plain-language information on custody petitions, visitation schedules, child support, paternity, and protective orders. Available online 24/7 — free for qualifying women.

Nationwide · Online · Visit Website

8. Federal Office of Child Support Services — Free

OCSS coordinates state child support and custody enforcement. State agency directory and program information for mothers and families. Access the resource library, directory, and any helpline information directly at the website — no account is typically required. Useful for mothers and families who need vetted, plain-language information on custody petitions, visitation schedules, child support, paternity, and protective orders. Available online 24/7 — free for qualifying women.

Nationwide · Online · Visit Website

9. USA.gov — Child Custody and Support — Free

Official federal portal for custody and support information with links to every state agency for mothers and families. Access the resource library, directory, and any helpline information directly at the website — no account is typically required. Useful for mothers and families who need vetted, plain-language information on custody petitions, visitation schedules, child support, paternity, and protective orders. Available online 24/7 — free for qualifying women.

Nationwide · Online · Visit Website

10. ChildWelfare.gov — Custody Resources — Free

Federal child welfare information gateway. Custody, kinship care, and parenting plan guidance for mothers and families. Access the resource library, directory, and any helpline information directly at the website — no account is typically required. Useful for mothers and families who need vetted, plain-language information on custody petitions, visitation schedules, child support, paternity, and protective orders. Available online 24/7 — free for qualifying women.

Nationwide · Online · Visit Website

11. National Council of Juvenile & Family Court Judges — Free

NCJFCJ — research, training, and resources on family court including custody best practices. Access the resource library, directory, and any helpline information directly at the website — no account is typically required. Useful for mothers and families who need vetted, plain-language information on custody petitions, visitation schedules, child support, paternity, and protective orders. Available online 24/7 — free for qualifying women.

Nationwide · Online · Visit Website

12. Cornell Legal Information Institute — Family Law — Free

Free legal reference on custody, visitation, and family law from Cornell Law School. Access the resource library, directory, and any helpline information directly at the website — no account is typically required. Useful for mothers and families who need vetted, plain-language information on custody petitions, visitation schedules, child support, paternity, and protective orders. Available online 24/7 — free for qualifying women.

Nationwide · Online · Visit Website

13. FindLaw — Child Custody — Free

Free public legal information on custody arrangements, modifications, and enforcement for mothers and families. Access the resource library, directory, and any helpline information directly at the website — no account is typically required. Useful for mothers and families who need vetted, plain-language information on custody petitions, visitation schedules, child support, paternity, and protective orders. Available online 24/7 — free for qualifying women.

Nationwide · Online · Visit Website

Frequently Asked

How many custody & visitation resources are in New York?
Women's Corner tracks 13 custody & visitation resources for women in New York.
Are custody & visitation resources in New York free?
12 of the 13 listed custody & visitation resources in New York are explicitly free or low-cost.
Which cities in New York have custody & visitation resources?
Listings span cities including New York, White Plains, Albany.
What are some examples of custody & visitation resources in New York?
Featured entries include New York Courts — Family Law Self-Help, NYC Family Court, Legal Aid Society — Family Law, Westchester County Family Court, NY State Bar Association — Lawyer Referral.
Do these listings include phone numbers?
5 of 13 New York custody & visitation listings include phone numbers.
Do I need a lawyer to file for custody?
No — you can file pro se using forms from your county's Family Court Self-Help Center or Family Law Facilitator at no cost. A lawyer is strongly recommended if your ex is contesting custody, there's a history of abuse, or you need to relocate. Legal aid organizations cover custody cases for income-qualifying mothers.
How does the court decide who gets custody?
Judges apply the 'best interest of the child' standard, weighing each parent's caregiving history, stability, work schedule, the child's bond with each parent, any abuse or substance use, and (for older children) the child's preference. Being the primary caregiver — the parent who handles school, doctor visits, and daily routines — carries significant weight.
What if my ex won't follow the parenting plan?
Document every missed exchange, denied visit, or violation with dates, screenshots, and witnesses, then file a Motion for Contempt or Motion to Enforce with the court that issued your order. Courts can order make-up time, fines, or even change custody for repeated violations. Don't withhold the child in retaliation — that can hurt your case.
Can I get sole custody?
Yes, but courts presume joint custody is best unless you can show the other parent is unfit — documented abuse, untreated addiction, abandonment, or serious mental illness that endangers the child. Bring police reports, medical records, CPS findings, and witness statements. A guardian ad litem may be appointed to investigate.